RETURN POLICY:

All CUSTOM MADE items come with a money back guarantee. If your custom made item does not meet your expectations just return it within 30 days of recieving it and recieve a FULL REFUND.

USED items are sold AS IS, FINAL SALE. There are absolutely NO REFUNDS on used merchandise.

Shipping of merchandise will be via United States Postal System or UPS.

Payment and Billing

What forms of payment does Swaggerland Association Online accept?

Swaggerland.com accepts the following forms of payment:

            Bank to Bank Transfers

                Direct Deposit

Shipping and Handling
For merchandise Shipping & Handling Costs

You will receive an e-mail after you have placed your order and provided us with a valid e-mail address confirming that your order has been received; this e-mail should arrive within approximately 24 hours.

Privacy Policy

Our Commitment to Privacy
Effective April 01, 2007.

Swaggerland.com values its customers and respects their privacy. We collect customer information in an effort to improve our customers' shopping experience and to communicate with our customers about our products, services, contests and promotions. We recognize that we must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties. However, we do share your information with third parties under certain circumstances.

This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, you can always contact swaggerland.com customer service in two ways:

If our information practices change in the future, we will let you know before we use your information in a manner not previously disclosed in our privacy policy by posting the policy changes on our website or by communicating directly with you. At that time, you will have the opportunity to opt out of any new use of your information.

What kind of information does Swaggerland.com collect?
We collect information, such as your name, e-mail and postal addresses and phone numbers that you provide to us when you place an order. We also maintain a record of your purchases. We may acquire from third parties names, e-mail and postal addresses for select mailings.

How does Swaggerland.com use my information?
When you make a purchase from Swaggerland.com, we use your information to process your order. We will also send you e-mails to confirm your order and may need to contact you via phone, postal mail or e-mail if we have other questions regarding your order.

If at any time you would like us to remove you from our e-mail or postal mailing lists, feel free to contact us by calling 1.520.304.6027 or by contacting Swaggerland.com customer service via kevin@swaggerland.com. Please be sure to include your e-mail address and full name. Please note that if may take up to 6-8 weeks to remove your e-mail address from our list.

From time to time, we may also send you e-mails to help us learn more about your preferences. In addition, we use information about your product interests and purchases to help us improve our site design and your registering and shopping experience.

How does Swaggerland.com protect kids' privacy?
Like you, we at Swaggerland are concerned about the safety of children when they use the Internet. Consistent with the Children's Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent. If we receive actual knowledge that a subscriber to Swaggerland.com is under the age of 13, we will remove all personally identifiable information about that person from our files.

What are cookies? How does Swaggerland.com use cookies on its site?
A cookie is a small data file that websites often store on your computer's hard drive when you visit their sites. A cookie may contain information, such as a unique user ID that websites use to track the pages of the sites you've visited. We use cookies but do not store personally identifiable information in your cookie.

We use cookies in order to improve your registering and shopping experience. Cookies enable us to keep track of your order as you shop on our site.
Through our use of cookies, we also track and maintain the identity of the web site you visited immediately prior to visiting our website. We do not otherwise track any information about your use of other websites.

You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your order to enable you to purchase from our site. Nor will we be able to recognize you as a registered user, which allows you to access your account information.

How do I know my order information is secure?
Protecting your order information is important to us. We use Secure Sockets Layer (SSL) technology to protect the security of your online order information.

The Swaggerland.com website may contain links to other sites that are not under our control. These websites have their own policies regarding privacy. You should review those policies before visiting the websites. We have no responsibility for linked websites, and we provide these links solely for the convenience and information of our visitors.